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‘Jumping the Queue’, Waiting Lists and other Myths:

Perceptions and Practice around Housing Demand and Allocation in South Africa

Author : Community Law Centre (CLC) and the Socio-Economic Rights Institute of South Africa (SERI).

Publication Date : 2012-06-29 00:00:00

Category : Papers and Submissions

‘Jumping the Queue’, Waiting Lists and other Myths:


Publication Date :

Since 1994, the South African government, through its National Housing Subsidy Scheme (NHSS), has embarked on the large-scale provision of subsidised housing – known as „RDP houses‟ - to qualifying beneficiaries across the country. Over 2 million state-subsidised houses have been built during this period;6 however there have been a number of challenges with size, quality, location and allocation of subsidised houses. The latter issue has been particularly contested terrain. At national level, the Housing Subsidy System (HSS) is the information system that records the progress of subsidy allocations made in terms of the various national housing programmes. The HSS tracks the subsidy applications from the submitting of the application form on the HSS to the completion of a project and allocation of the house. It also contains all the information relevant to subsidised housing projects, and is used as a tool to manage and track the progress of housing projects. However, there are also a number of other national, provincial and local government policies, systems, tools and processes capturing housing demand, „housing waiting lists‟ registration and actual allocation of houses to beneficiaries. This terrain is filled with lack of transparency, myths, misinformation and confusion, which has led to protests, „illegal‟ occupation of houses and court cases in the past.